Frequently Asked Questions

Yes – Football Compass operates under a UK Gambling Commission (UKGC) licence for UK customers and a Curacao eGaming licence for other regions. The UKGC licence means the site must adhere to strict player protection, fair play, and anti‑money‑laundering standards, while the Curacao licence provides additional coverage. Both licences are displayed in the footer of the website.

To verify your account, Football Compass requires a government‑issued photo ID (passport, driver's licence or national ID), a recent proof of address such as a utility bill or bank statement dated within three months, and sometimes a copy of the payment method used for deposits. The documents can be uploaded directly in the 'Account Verification' section of your profile. Verification is usually completed within 24‑48 hours, after which you can request withdrawals.

Football Compass offers the standard 1X2 (match result) market, over/under goal totals, both teams to score, Asian handicaps, correct‑score wagers, and a range of player‑specific props such as first goal scorer, anytime scorer, and total goals by a player. In‑play betting is also available for live matches, with odds updated in real time. All markets are listed under the 'World Cup 2026' section of the sportsbook.

If a match is postponed and rescheduled within 24 hours of the original kick‑off, all bets remain valid and are settled according to the final result. Should the match be cancelled or postponed beyond that window, the bets are void and the stake is refunded to your account. For abandoned matches (e.g., a game stopped before completion), settlement follows the official competition rules – usually the result at the time of abandonment counts if at least 90% of the match has been played.

You can fund your account using Visa, Mastercard, PayPal, Skrill, Neteller, direct bank transfer, and cryptocurrencies such as Bitcoin, Ethereum and USDT. All deposit methods are free of charge; withdrawals are processed free for e‑wallets and crypto, while a small flat fee (usually £1‑£5) applies to bank transfers. E‑wallet withdrawals are instant, card withdrawals take 2‑5 business days, and bank transfers can take 3‑7 business days.

Yes – Football Compass lets you set daily, weekly or monthly deposit limits, loss limits, and session‑time alerts to help you stay in control. You can also self‑exclude for a short period (e.g., 24 hours) or longer (e.g., one month up to permanent) by visiting the 'Responsible Gaming' page or contacting support. All responsible‑gambling features are free to use and can be adjusted or removed at any time.